Packet loss/ lag spikes? please help

Hello everyone,

I have recently started playing PoE and have had no issues. However, as of two days ago I have started noticing lag spikes (15 ping shooting to 300-400) which cause my character to freeze up. They occur every few seconds and make for a very choppy game experience.


I usually play on the washington server w/ wire connection.

WinMTR data:

http://pastebin.com/QkNqcuQc


Can someone please give this a look and help me out?

Thanks a bunch!
Последняя редакция: Uliey#6759. Время: 4 нояб. 2015 г., 15:03:06
Looks like your network is getting some ping spikes, but it doesn't appear to be affecting your average much, so I'm not sure if that's the cause... certainly not to the degree you're claiming with every few seconds.

Those types of spikes are usually more associated with resource usage on the Client PC.

Have you tried monitoring your Task Manager or Resource Monitor to look for spikes corresponding to these spikes you're getting?

Something on the system polling resources every few seconds could certainly produce the symptoms you're experiencing... as it isn't really showing up as a network issue.
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so I'm not sure if that's the cause...

Then don't post.

Those spikes you talk of are loading spikes.



Random spikes have different issues and you clearly see following:
po1.fcr01.sr01.ams01.networklayer.com - 24 | 132 | 101 | 0 | 34 | 158 | 29 |


"
Hilbert написал:
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so I'm not sure if that's the cause...

Then don't post.

Those spikes you talk of are loading spikes.



Random spikes have different issues and you clearly see following:
po1.fcr01.sr01.ams01.networklayer.com - 24 | 132 | 101 | 0 | 34 | 158 | 29 |




Please stop following me around. I'm assisting other people and you are not. You're distracting from their issue and from getting their issues resolved.

The hop you posted is not an issue at all.. what makes you think it is?

The packet loss on that node is traffic mitigation and not true packet loss.

253 packets were sent, 253 packets were received... between the first hop and the last. No packets were dropped or lost. Only some on specific congested nodes that were addressed to THAT node... which means no actual packets are being dropped between the client and the server.

This isn't the first post in which you've attacked my assistance. Please stop.
Thanks for the quick reply,


Should I be looking at CPU/ Memory/Disk/ Network for resource monitor? Not too savy with this stuff.


Network usage is either chrome/ path / steam and then a bunch of svchost.exe
I am seeing network spikes in network activity. There are a ton of chrome and svchost things and I only have 1 chrome tab open.


Disk is system/ chrome/ McAffe / PoE



Make sure you have an exclusion in Mcafee for Path of Exile (the folder as well as the exe file).

Not sure if that is the cause of your issue, but it can certainly improve performance to not have AV always checking on the game assets as you're trying to play.

As for resource to check... you just want to generally watch all system activity for spikes in resource usage which correspond to spikes in your game (or stutters as some call them).

If you see a specific task with high disk or cpu usage at the same intervals and same times as you're experiencing the stutters, it could very likely be part of the issue.

Unfortunately with these types of issues, there is no "one fix" that I can easily provide to diagnose it. Each system is different and each symptom is different. I usually start with Antivirus/Firewall/Security software to start with as that is usually the most invasive and problem causing. I personally don't run any real-time scanning AV because it gets in the way. I use on-demand scanning and ask it to scan things I download, and it scans on a schedule for my whole system. It doesn't scan all the time.

Not saying the AV is the cause either in this case.. but it's something I'd definitely check on.
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Hilbert написал:
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so I'm not sure if that's the cause...

Then don't post.

Those spikes you talk of are loading spikes.



Random spikes have different issues and you clearly see following:
po1.fcr01.sr01.ams01.networklayer.com - 24 | 132 | 101 | 0 | 34 | 158 | 29 |




If you're interested in learning about tech support, I suggest Google for anything you don't fully understand. I found this little guide in about 3 seconds, and it explains the reason for that packet loss in an easy to understand way. Skip down to "ICMP Rate Limiting" here.

I'm not saying that Drakier is always right, but he sure has you beat in the technical department. Rather than tearing down whatever he has to say, why don't you add your own insights to the situation, or do more in-depth research, possibly contradicting someone when you have evidence to back up your claims. It would garner a lot more respect if you at least appeared to be helping someone here in tech support.
Alright well looked at everything and can't really tell what's going on. I added exceptions for the game but that hasn't seemed to help. Thanks for your time I think I'm just going to quit for a while to see if the issue resolves itself with time.

Cheers
When you say "freeze up", what exactly do you mean?

Can you provide a video of what you are experiencing? Perhaps then we can see symptoms that you might be missing.

The thing about the "latency" meter in the game, is that it is not purely network affected. The way they calculate latency is by passing some packets back and forth between the client and the server, and then timing those packets. The problem being that those latency packets are also calculated in the client with all the other stuff being processed. So if your client has a delay in processing the packet for whatever reason, it will show up as network latency in the latency meter even though the packet itself was not affected by network latency.

That is why I'm keen to think it is something on your system causing resource contention and causing a delay in client processing (which would produce latency spikes on the meter as well as temporary stutters in the client's ability to render).
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ionface написал:
"
Hilbert написал:
"
so I'm not sure if that's the cause...

Then don't post.

Those spikes you talk of are loading spikes.



Random spikes have different issues and you clearly see following:
po1.fcr01.sr01.ams01.networklayer.com - 24 | 132 | 101 | 0 | 34 | 158 | 29 |




If you're interested in learning about tech support, I suggest Google for anything you don't fully understand.


Also explained in the updated stickies....don't even need to go so far as google.
But then that doesn't suit their needs to place blame on GGG for their problems.

I should clarify, i'm not talking about you OP, just a certain group the willfully ignore facts that the tests show(assuming the even bother doing them)

Also there are 2 types of freezez you'll commonly see in game.
1. lockstep coupled with latency spikes
2. asset loading on the fly, very noticeable in town.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
Последняя редакция: lagwin1980#2224. Время: 4 нояб. 2015 г., 18:10:25

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