Cant loot 12 div

Just unlooted
https://youtu.be/5kY9cmUOTrs?si=noho_zYP6WlS36-A
Any help?

Sometimes it happens with item filters, that items are not there on the ground were they are shown..


Making your way a bit around looking for the "X" beside the item helps or when you make a portal enter your hideout and go stright back into the map..