GGG locks accounts, responds politely that the team is working on it. Never unlocks it.

9.Posting Policy: The following provisions (“Posting Policy”) apply to any comments you post or any statements you make in any manner on the Website (which includes for the avoidance of doubt any associated forums) or any messages you send to other users of the Materials and Services (including as part of the POE gameplay) by any manner whether facilitated or otherwise allowable by the Materials and Services (“Posts”):

(a) All Posts must represent your genuine opinion of the matter in question;

(b) Personal abuse, foul language, inappropriate subject matter, obscene, harassing, threatening, hateful, or discriminatory or defamatory remarks of any nature, as may be determined by Grinding Gear Games in its sole discretion, or Posts otherwise in contravention of any law or court order, are not permitted;

(c) Posts advertising or promoting any person or entity or their goods or services without the prior written approval of Grinding Gear Games are not permitted;

(d) You grant Grinding Gear Games a perpetual, non-revocable royalty-free licence to:

(i) make use of any Posts as Grinding Gear Games deems appropriate in relation to any of the Website, Materials and Services or the promotion of the same; and

(ii) sub-licence third parties, on such terms as Grinding Gear Games deems appropriate, to make use of any Posts as Grinding Gear Games deems appropriate in relation to any of the Website, Materials and Services or the promotion of the same;

(e) Grinding Gear Games reserves the right without notice, explanation or liability to:

(i) restrict or remove your ability to make Posts;

(ii) disallow the posting of any specific Posts;

(iii) edit any specific Posts; and

(iv) completely remove any Posts from the Website or anywhere else related to the Materials and Services (including as part of the POE gameplay) where they appear or are stored; and

(f) You agree to indemnify Grinding Gear Games on demand for any loss or costs of whatever nature suffered by Grinding Gear Games whether direct or consequential as a result of any breach by you of clauses 9(a)-9(c).

16.Cancellation of Membership: Grinding Gear Games reserves the right, acting at its sole discretion, to refuse to accept your registration request for a Member Account. To the greatest extent permitted by law, Grinding Gear Games also reserves the right, acting at its sole discretion, at any time to cancel your registration and access to your Member Account or to restrict, limit or otherwise change your existing rights of access to your Member Account, or any specific feature or benefit afforded to you in relation to your Member Account, including without limitation in respect of any Virtual Items, if it believes you have breached these Terms of Use or any other agreements you may have with Grinding Gear Games or for any other reason whatsoever. In such event you agree that Grinding Gear Games will not be required to provide you with prior notice or explanation in respect of such action. Notwithstanding the cancellation of access to your Member Account in any case, you agree you will remain fully liable for any outstanding liability owed to Grinding Gear Games. Grinding Gear Games may also, where it believes such action is necessary, without notice block IP addresses of any users who have breached the Terms of Use.