Hard crashing PC locks up

I had task manager open on the side and looked at CPU usage whenever I had loading screen today.

In act 1 whenever I had loading screen, CPU usage shot up to 100% real quick for several seconds then went back down again after the load screen finished. This was even when I was dropping a couple of cores with the affinity method and disabling multi threading before changing zone.

Starting from Act 2, even when multi threading was enabled while changing zones CPU usage never went above 80% in some cases, usually ~60%.

Also, I've only ever had game freezing in Act 1. Friday I started my first character, had multiple PC freezes before I made it past Act 1, then no freezes in Act 2 (this was before I did any of the things written in this thread to fix it).
Today I made a new character (Act 2 boss hates my first character's build, just can't kill it) and Act 1 was freezing my PC again, now I'm about 70% through Act 2 and no freezes so far in the entire act.

Its not limited to act 1. My last 2 freezes have been in act 2

"

dirtybeatfreak#7612 написал:

"

fichi#6711 написал:

"

DelMann2#3820 написал:

This thread needs to go to the moon.

+1 for crashes EVEN WITH CORE AFFINITY -1 CORE

Yeah please GGG hear our cries for help cause this is riddiculous, I bet they will do jack shit but I could be proven wrong, cause listen this CLEARLY happends mostly.. but not limited to us using AMD processors like (in my case AMD Ryzen 7 7800X3D) we have a relative new pc / 24h2. Still waiting for official recognition about this problem because right now it seems those with AMD processors can bearly play / cant at all..

It is listed in the pinned post on this forum as a priority known issue..they at least know about it. Whether it gets sorted or not is a different kettle of fish, but be fair :)

Too bad it's also been on their list for over five years in POE1. Don't count on them to fix it. They didn't last time we brought it up.

Could we at least hae somekind of response on this. Im not spending a dime on this game before its fixed, this is so terrible.

having the same problem, very disapointing

9800x3D and 4070ti super

I just built this PC so thought it was driver/component issues.

Found this post and feel relieved but also sad all this time I wasted reverting and changing things.

Game crashes but can hear sound move mouse. I can't do anything else. All my fans rev up and icue software defaults to basics color. I have to hard reset my pc.

"

ShamefulWretch#6379 написал:

9800x3D and 4070ti super

I just built this PC so thought it was driver/component issues.

Found this post and feel relieved but also sad all this time I wasted reverting and changing things.

Game crashes but can hear sound move mouse. I can't do anything else. All my fans rev up and icue software defaults to basics color. I have to hard reset my pc.

Same man, I had this exact same problem for years in POE1 whenever trying to use Directx12 (the default renderer for POE2), and before POE2 I set up an entirely new PC from the ground up, went to test the performance in POE1, turned on Directx12, and instantly had the whole machine lock up and have to be hard reset. It sucks but the problem is 100% on GGG and has been for years.

So the only official reply is in the pin with this message? "Investigating cases where some players experience crashes and have to restart their PCs." How do we even know that actually means they're talking about the loading screen lock up? Could mean anything tbh... Do they accept refunds for this use case lol, not about to just reset my computer 20 times in 2h just to play for 1h.

Bumping for more visibility. Wish I could play

Using a gaming laptop, used to run poe 1 just fine with vulkan. poe 2 keeps bricking my laptop to the point it crashes (blackscreens) the entire device, requiring a restart.

G14 zephyrus 2022
AMD Ryzen 7-6800HS
AMD RX 6700S
16 GB RAM
playing on SSD
windows 23H2

Crashes mainly happen in startup (after the gears loading), if it doesnt, the game runs poorly (50-60fps) with all low settings, vulkan, FSR performance. Have tried almost every combination of ingame settings, drivers are up to date, and tried limiting cpu core affinity to no avail. Im not sure if my specs are just too outdated or if the game is unoptimized to my specific setup. Any help is appreciated. Thanks.