Hard crashing PC locks up

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Timothy_GGG написал:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

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Pyroga#2822 написал:

I'm not downplaying anything but no one reported a bricked component following the crash. Actually the one who did found out it was not related to it.

"

Timothy_GGG написал:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

"

fistbang#5541 написал:

Both Intel & AMD have recently seen voltage issues causing this locking behaviour.

Unfortunately this requires microcode update for the CPU and an update for Windows.

Without updating your BIOS any game/application can cause permanent damage and degrade your CPU performance.

https://www.techpowerup.com/327346/intel-confirms-13th-gen-and-14-gen-core-voltage-issues-fixed-with-0x12b-microcode
https://videocardz.com/newz/asus-statement-on-damaged-ryzen-7000-cpus-mentions-amd-expo-and-soc-voltage

This is not an issue with POE development, the same thing is occuring on many new titles.

To fix this issue update your BIOS to the latest version per manufacturers instruction. I recommend updating your Windows/Graphics drivers to the latest version.

Whilst in the BIOS it's also worth checking to see if your Memory XMP/EXPO configuration is setup correctly, if the crashes still occur try to disabling.

This issue is most likely to occur on Intel 13/14 and AMD X3D series with outdated BIOS