[PoE2] Keep crashing due to kernelbase.dll / 0x887a0005, 0006 errors
same here
W11 - 24H2 Video - 3070TI Vision Ram - 48GB Mobo - ROG STRIX x570-f gaming Processor - Ryzen 7 3800X |
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I have the same problem with my build, the game just crashes randomly after couple minutes sometimes it take two map clear to crash sometimes it just crash on the login screen.
Ryzen 5800x MSI RTX 2080 8gb " |
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Same here:
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I hate to say it but since I tried using edge instead of chrome, I did not crash. Now I can use sidekick and the browser with no issues so far. Means like 12hours of gameplay. Before I was happy to get over 4 with no crashes. I only once froze in the loading screen while zoning into a citadel. But that may be another issue. Running 24H2 on a 7800X3D & RTX4070TIsuper.
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Hi,
I've been encountering this issue from the beginning, I ended up using this workaround : https://github.com/Kapps/PoEUncrasher (it's a unsigned app, use it at your own risk, I'm not the dev. It manage automatically the cores affinity of poe2 process to avoid crashing the whole PC when the client freez/crash but it doesn't prevent crashes from the app itself) I tried multiple stuff seen on the net but in the end nothing really solve it. From act 3 it become way worst for me, it's clearly a issue of optimization and advancing in the story make you play in area that are even less optimized. I don't think this game can be ready for June/July, if they really want to polish the release it's probably for the end of the year. My config : Windows 11 24h2 Ryzen 9800X3D Gigabyte X870E nvidia 3080 My last crash (during le loading of the jungle area in act3) :
Скрытый текст
Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x6791c8ac
Faulting module name: KERNELBASE.dll, version: 10.0.26100.2454, time stamp: 0x398a1cce Exception code: 0xe0000001 Fault offset: 0x00000000000c837a Faulting process id: 0x2274 Faulting application start time: 0x1DB70EBF7C976D7 Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 30da5213-26db-4c65-a1e1-5d950df749e1 Faulting package full name: Faulting package-relative application ID: |
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Same here, repeatedly crashes about once every hour:
``` Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x6791c8ac Faulting module name: KERNELBASE.dll, version: 10.0.26100.2454, time stamp: 0x398a1cce Exception code: 0xe0000001 Fault offset: 0x00000000000c837a Faulting process id: 0x3A70 Faulting application start time: 0x1DB72B71FB107C7 Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile 2\PathOfExile.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: e42f3368-a076-4b77-8fc8-886aff39b486 Faulting package full name: Faulting package-relative application ID: ``` |
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same here
Имя проблемного события: APPCRASH Имя приложения: PathOfExileSteam.exe Версия приложения: 0.0.0.0 Отметка времени приложения: 6791c8ac Имя модуля с ошибкой: KERNELBASE.dll Версия модуля с ошибкой: 10.0.26100.2454 Отметка времени модуля с ошибкой: 398a1cce Код исключения: e0000001 Смещение исключения: 00000000000c837a Версия ОС: 10.0.26100.2.0.0.256.48 Код языка: 1049 Дополнительные сведения 1: db50 Дополнительные сведения 2: db50192a9ab1b767d02d7e87a65f7198 Дополнительные сведения 3: b357 Дополнительные сведения 4: b357877c580f00617abbbdc73fcd53a2 |
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Just crashed, 2/6/25 = and i have a brand new mobo and CPU so i dont think its my hardware.
game is not installed on my OS partition. Running Win 11 24H2 build 26100.2894 -could this be some OS level NTFS permission for this dll file? Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67a1919d Faulting module name: KERNELBASE.dll, version: 10.0.26100.2454, time stamp: 0x398a1cce Exception code: 0xe0000001 Fault offset: 0x00000000000c837a Faulting process id: 0x2980 Faulting application start time: 0x1DB789BE62F9BFC Faulting application path: D:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 13542903-c4fe-4a0e-88cb-e9dfbe9f9086 Faulting package full name: Faulting package-relative application ID: Последняя редакция: Devastroyer#2986. Время: 5 февр. 2025 г., 22:44:28
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Name
PoE-1738890674-27572.dmp User Area HideoutBeaconOfSalvation Seed 1 Build poe2_production tags/4.1.1c 264049 OSBits Windows 11 Build 22631 CPUBrand AMD Ryzen 7 5800X3D 8-Core Processor ExtraData Driver 32.0.15.7216 GPUName NVIDIA GeForce RTX 4080 SUPER - 34R83Q VRAM 5017/8192/16047 Exception The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\0000020c Error occurred on GPUID: a00 The message resource is present but the message was not found in the message table From dump: [0x0] ntdll!NtGetContextThread+0x14 0x9cc7df45f8 0x7ff8945a0000 [0x1] ucrtbase!_acrt_update_multibyte_info <PERF> (ucrtbase+0x0) 0x9cc7df4600 0x0 ILE_IN_CAB: PoE-1738890674-27572.dmp CONTEXT: (.ecxr) rax=0000000000000010 rbx=00007ff778395878 rcx=00007ff7790895a0 rdx=0000000000000000 rsi=0000009cc7df7db0 rdi=0000000019930520 rip=00007ff893f5fb4c rsp=0000009cc7df7c20 rbp=0000009cc7df7e60 r8=00007ff893f62ade r9=000002551d4fd840 r10=0000000000000010 r11=000000000000000e r12=0000000000000000 r13=0000000000000000 r14=00000243890031f0 r15=0000000000000001 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202 KERNELBASE!RaiseException+0x6c: 00007ff8`93f5fb4c 0f1f440000 nop dword ptr [rax+rax] Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ff893f5fb4c (KERNELBASE!RaiseException+0x000000000000006c) ExceptionCode: e06d7363 (C++ EH exception) ExceptionFlags: 00000081 NumberParameters: 4 Parameter[0]: 0000000019930520 Parameter[1]: 0000009cc7df7db0 Parameter[2]: 00007ff778395878 Parameter[3]: 00007ff775520000 PROCESS_NAME: PathOfExileSteam.exe ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text> EXCEPTION_CODE_STR: e06d7363 EXCEPTION_PARAMETER1: 0000000019930520 EXCEPTION_PARAMETER2: 0000009cc7df7db0 EXCEPTION_PARAMETER3: 00007ff778395878 EXCEPTION_PARAMETER4: 7ff775520000 STACK_TEXT: 0000009c`c7df7c20 00007ff7`77866c17 : 00000000`00000000 00000000`00000000 00000000`00000000 00000243`c2a5dd60 : KERNELBASE!RaiseException+0x6c 0000009c`c7df7d00 00007ff7`7622c780 : 0000009c`c7df7db0 00000000`67a55db2 0000009c`c7df7fe8 00000243`b7bee410 : PathOfExileSteam+0x2346c17 0000009c`c7df7d60 00007ff7`7622d19f : 00000000`00000000 000004d0`fffffb30 00000000`00000021 00000243`b7bee410 : PathOfExileSteam+0xd0c780 0000009c`c7df8250 00007ff7`779448c6 : 00000243`b7bee410 0000009c`c7df89a0 00006596`c0b2450e 00000000`00000000 : PathOfExileSteam+0xd0d19f 0000009c`c7df82f0 00007ff7`778723c0 : 00007ff7`779448a8 0000009c`c7dfac90 0000009c`c7dfac90 00007ff8`86e3206a : PathOfExileSteam+0x24248c6 0000009c`c7df8380 00007ff7`778692de : 00007ff7`779448a8 0000009c`c7df92b8 00000000`00000100 00000000`00000008 : PathOfExileSteam+0x23523c0 0000009c`c7df83b0 00007ff8`96cb4c96 : 00000000`00000000 00000000`00000003 00000000`00000000 0000009c`c7dfa560 : PathOfExileSteam+0x23492de 0000009c`c7df8480 00007ff7`7622d2a6 : 00000243`b7bee410 00000243`88e2d810 00000000`00000000 00000000`00000000 : ntdll!RcConsolidateFrames+0x6 0000009c`c7dfac90 00007ff7`7622b35b : 00000243`b7bee410 00000000`00000010 0000009c`c7dfb240 00000000`00000000 : PathOfExileSteam+0xd0d2a6 0000009c`c7dfaf90 00007ff7`7625c329 : 00000243`b7bee410 00000000`000009b8 0000009c`c7dfb210 00000000`ffffffff : PathOfExileSteam+0xd0b35b 0000009c`c7dfb170 00007ff7`762a4e66 : 00000243`e1b69e58 0000009c`c7dfb2e0 0000009c`c7dfb520 00000243`b7bee410 : PathOfExileSteam+0xd3c329 0000009c`c7dfb1e0 00007ff7`762a620d : 0000009c`c7dfb520 0000009c`c7dfb650 0000009c`00000004 0000009c`c7dfb5a8 : PathOfExileSteam+0xd84e66 0000009c`c7dfb500 00007ff7`762a6327 : 00000243`e1b69e50 0000009c`c7dfb9e0 ac2c8760`604e187e 00000000`00000000 : PathOfExileSteam+0xd8620d 0000009c`c7dfb5f0 00007ff7`762a48dd : 0000023d`87f943b8 00000243`e1b69e50 00000243`e1b69e40 00007ff7`7618086a : PathOfExileSteam+0xd86327 0000009c`c7dfb960 00007ff7`7743d478 : 0000023f`885c9fa0 0000009c`c7dfbb00 00007ff7`77b3d038 00007ff7`77873019 : PathOfExileSteam+0xd848dd 0000009c`c7dfb9c0 00007ff7`7743e006 : e481d9b6`4e56619c 00007ff7`78dcb518 00000000`00000000 00000000`00000001 : PathOfExileSteam+0x1f1d478 0000009c`c7dfba40 00007ff7`7745900f : 0000009c`c7dfbb50 57b74993`c843e8cc 00000241`898ace90 0000009c`c7dfbc20 : PathOfExileSteam+0x1f1e006 0000009c`c7dfbad0 00007ff7`7743dd5e : 00062d83`08c3d727 00000000`00000000 00000000`00000000 00000000`00000000 : PathOfExileSteam+0x1f3900f 0000009c`c7dfbb20 00007ff7`755f6158 : 00007ff7`78dcb530 00007ff7`77b3d038 00000000`00000000 00007ff7`77b3d038 : PathOfExileSteam+0x1f1dd5e 0000009c`c7dfbfd0 00007ff7`75ed8d86 : 00000243`8bbcb880 00007ff7`78dcb530 0000009c`c7dfc180 00007ff7`77b3d038 : PathOfExileSteam+0xd6158 0000009c`c7dfc080 00007ff7`75ed7dba : 00062d83`08c4be01 00062d83`00000000 00062d83`00000000 00000000`00000000 : PathOfExileSteam+0x9b8d86 0000009c`c7dfc290 00007ff7`75ed432e : c04f5629`80047cfd c04f5629`80047cfd 00000243`b2735010 00000243`c0c069d8 : PathOfExileSteam+0x9b7dba 0000009c`c7dfc380 00007ff7`76f5a9d3 : c04f5629`80047cfd c04f5629`80047cfd 0000009c`c7dfc530 00000000`0011970c : PathOfExileSteam+0x9b432e 0000009c`c7dfc430 00007ff7`76f75b23 : 00000000`00000000 00000000`00000001 00000244`04cc9010 00000243`b7a53e28 : PathOfExileSteam+0x1a3a9d3 0000009c`c7dfcfc0 00007ff7`76f9165b : 0000009c`c7dfe020 00062d83`00000000 00062d83`08c13be2 00062d83`08c13c29 : PathOfExileSteam+0x1a55b23 0000009c`c7dfdbd0 00007ff7`76ff0765 : 00000243`b7a52218 00000243`bfa63e10 0000009c`c7dfe020 00000243`b7a53e28 : PathOfExileSteam+0x1a7165b 0000009c`c7dfe000 00007ff7`76ff08e4 : 00000243`bfa63e10 0000009c`c7dfe310 00000000`00000007 00000000`00000000 : PathOfExileSteam+0x1ad0765 0000009c`c7dfe040 00007ff7`76f8d45f : 00000243`b7a53e38 00000243`bfa63e10 0000009c`c7df02b5 00000000`00000007 : PathOfExileSteam+0x1ad08e4 0000009c`c7dfe210 00007ff7`76164e35 : 00000243`8a133c20 00000000`00000d70 0000009c`c7dfe4b0 00000000`00000001 : PathOfExileSteam+0x1a6d45f 0000009c`c7dfe3b0 00007ff7`7616433f : 00000243`8a133c20 00000000`1a88ab62 00000000`00000007 00000000`00000001 : PathOfExileSteam+0xc44e35 0000009c`c7dfe680 00007ff7`766b6847 : 00000000`00000000 00000243`a098c140 00000243`89c00400 0000009c`c7dfe770 : PathOfExileSteam+0xc4433f 0000009c`c7dfe720 00007ff7`76680c1f : 00000243`8861a8c0 00000243`8861a8d0 00000000`1a88ab62 00000000`00000007 : PathOfExileSteam+0x1196847 0000009c`c7dfe790 00007ff7`7675c0be : 00007ff7`78f01de8 0000009c`c7dfe8f0 00000000`00000000 00000000`1a88ab62 : PathOfExileSteam+0x1160c1f 0000009c`c7dfe7c0 00007ff7`762a0b8b : 00000243`8f000040 0000040c`7aa6c223 00000243`8f500040 00007ff7`78dcb110 : PathOfExileSteam+0x123c0be 0000009c`c7dfe7f0 00007ff7`7672da3b : 00007ff7`78dcb110 00000243`89600360 00000244`04cc9010 0000009c`c7dff430 : PathOfExileSteam+0xd80b8b 0000009c`c7dff330 00007ff7`762984f5 : 0000009c`c7dff3f0 40c7c7ce`b9884c6a 00000243`89d00040 0000009c`c7dff430 : PathOfExileSteam+0x120da3b 0000009c`c7dff4d0 00007ff7`756030b0 : 0000040c`7aa6bd03 00000000`00000000 0000040c`7aa6bd04 0000040c`7aa688eb : PathOfExileSteam+0xd784f5 0000009c`c7dff5c0 00007ff7`756031f7 : 0000009c`c7dff610 00007ff7`75520000 00007ff7`00000002 00000243`88302a40 : PathOfExileSteam+0xe30b0 0000009c`c7dff5f0 00007ff7`75603400 : 00007ff7`75520000 00000000`00000000 00000000`00000000 00000000`00000007 : PathOfExileSteam+0xe31f7 0000009c`c7dff720 00007ff7`756034d9 : 00007ff7`75520000 00007ff7`75520000 00000000`00000000 00000000`00000000 : PathOfExileSteam+0xe3400 0000009c`c7dff750 00007ff7`7781b97a : 00000000`0000000a 00007ff7`7781b9f1 00000000`00460044 0000023b`84f20000 : PathOfExileSteam+0xe34d9 0000009c`c7dff7b0 00007ff8`95aa259d : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff8`52f10000 : PathOfExileSteam+0x22fb97a 0000009c`c7dff7f0 00007ff8`96c6af38 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d 0000009c`c7dff820 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28 STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_NAME: pathofexilesteam+2346c17 MODULE_NAME: PathOfExileSteam IMAGE_NAME: PathOfExileSteam.exe FAILURE_BUCKET_ID: CPP_EXCEPTION_e06d7363_PathOfExileSteam.exe!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {ff2f8159-6499-1cf7-d883-047c9c85182f} Followup: MachineOwner --------- |
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getting the same error.
Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67a1919d Faulting module name: KERNELBASE.dll, version: 10.0.19041.5369, time stamp: 0xc3ec0adc Exception code: 0xe0000001 Fault offset: 0x000000000003b699 Faulting process id: 0x2a5c Faulting application start time: 0x01db777bd08e9512 Faulting application path: E:\Stream\steamapps\common\Path of Exile 2\PathOfExileSteam.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 570b5cc0-dda5-4d8c-94e4-7e568bf54df3 Faulting package full name: Faulting package-relative application ID: haven posted on here before about the error, not sure they know how to fix it, from what i have read its from poorly written code. KERNELBASE.dll is not corrupted on my PC, run lots of different scans in DISM/sfc/scannow its fine, re-register/de-register DLL file and lots of other things and cant find any error with my PC. and only crashes PC from this game, hope they fix it soon. |
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