PS5 supporter pack not showing up in game

I got this fixed with support. I had to log into POE 1 then go to buy points and not actually order. This made everything show up. From that same page you can buy the next pack up.

Hi I have the same problem, I purchased the paladin supporter pack 30$ in ps store in the hopes to purchase the next tier (armor), and it the add on is not available for download, its still purchasable. What needs to be done here?

Hi I have the same issues and I’ve emailed the support email multiple times with no replies to all my issues regarding the divine paladin upgrade on the ps5 in-game store, the missing music player for hideout with no refunded coins and the guild tokens I donated which did not show up. This is very infuriating as I’ve also emailed them with the verification code you get in game.

I also had a problem with getting the paladin supported pack. What helped me was logging into POE1 and opening the MTX store. Once the store syncs, points will be available in POE1 and POE2. Hope this helps guys!

FYI I've had no problems buying things directly in POE2. Problems have occured only using PS Store.