Ya I'm actually starting to feel bad for the guy. No one likes to be humiliated or shamed in such a public fashion.
Brian did the right thing. It's not "professional", but it's sometimes necessary, and if someone dishes out like that guy did, lying as he did, then yes, it should have social consequences. He tried to make Brian and GGG look like fools, and it backfired and he looks like a tool now. I don't feel sorry him.
As I said in the other thread about this:
------------------------------------
If you are working in support or community management, you do learn to swallow all kinds of shit that customers, presumed customers, and entitled twits who have never worked a day in their life, nor accomplished anything of any value, throw at you. You learn to nod, you learn to think "fuck you" instead of saying it, and you develop a thick skin.
But sometimes, someone comes along who overdoes it, who lies through their teeth to make you, your work, and your colleagues look bad for no actual reason -- and then sometimes, it feels damn good to set that person straight: in public, in front of everyone else, and expose them for the lying airbag that they are.
And let me tell you, I congratulate Brian for doing that, because no doubt, it feels great. Is it professional? No, not really. But so what? Sometimes it's healthy to be human. :)
Ya I'm actually starting to feel bad for the guy. No one likes to be humiliated or shamed in such a public fashion.
Brian did the right thing. It's not "professional", but it's sometimes necessary, and if someone dishes out like that guy did, lying as he did, then yes, it should have social consequences. He tried to make Brian and GGG look like fools, and it backfired and he looks like a tool now. I don't feel sorry him.
As I said in the other thread about this:
------------------------------------
If you are working in support or community management, you do learn to swallow all kinds of shit that customers, presumed customers, and entitled twits who have never worked a day in their life, nor accomplished anything of any value, throw at you. You learn to nod, you learn to think "fuck you" instead of saying it, and you develop a thick skin.
But sometimes, someone comes along who overdoes it, who lies through their teeth to make you, your work, and your colleagues look bad for no actual reason -- and then sometimes, it feels damn good to set that person straight: in public, in front of everyone else, and expose them for the lying airbag that they are.
And let me tell you, I congratulate Brian for doing that, because no doubt, it feels great. Is it professional? No, not really. But so what? Sometimes it's healthy to be human. :)
I'm sorry but this is not the mature way to assess the situation. At some point simple humility and civility has to rise above those 'Lord of the Flies' feelings you're describing. That guy brian attacked may be objectively wrong and a certified d-bag but that doesn't make what brian did in any way 'right'.
Последняя редакция: GeorgAnatoly#4189. Время: 31 янв. 2014 г., 13:46:23
k, but even if the feedback was constructive, GGG would not give a fuck about it. They just don't seem to when it comes to the loot system. So whether his post is complete bs or a post that comes from actual experience, GGG is not going to care. It matters a bit if you want to be a moralfag, but it makes no actual difference.
edit: There's no point humiliating someone who gives bad criticism if you don't even listen to people whose criticism is constructive.
Old april 2012 account got stolen
Последняя редакция: Freeslana#1251. Время: 31 янв. 2014 г., 12:20:04
He comes in and tries to debunk a guy (the poor fellow may have had more than 1 account and/or deleted HC on death) in a very unprofessional manor however; it is understandable to a point. What isn't understandable to me is:
"Yet you're complaining on here about how the drops rates are bad, and how you've leveled "6-7 characters to 60 or higher without finding an Exalted Orb".
Constructive criticism is one thing."
not addressing the criticism other posters have chimed in with after Brian brought it up.
Crafting doesn't exist in POE. Gambling does...and the house always wins.
Velocireptile - I LOL'ed. Which made me fart. I wish the office were empty right now :(
Hardlicker - I had to push the dog out of the way so I could get to the sexy quilt.
Последняя редакция: ToxicRatt#5950. Время: 31 янв. 2014 г., 15:02:47
Ya I'm actually starting to feel bad for the guy. No one likes to be humiliated or shamed in such a public fashion.
Brian did the right thing. It's not "professional", but it's sometimes necessary, and if someone dishes out like that guy did, lying as he did, then yes, it should have social consequences. He tried to make Brian and GGG look like fools, and it backfired and he looks like a tool now. I don't feel sorry him.
As I said in the other thread about this:
------------------------------------
If you are working in support or community management, you do learn to swallow all kinds of shit that customers, presumed customers, and entitled twits who have never worked a day in their life, nor accomplished anything of any value, throw at you. You learn to nod, you learn to think "fuck you" instead of saying it, and you develop a thick skin.
But sometimes, someone comes along who overdoes it, who lies through their teeth to make you, your work, and your colleagues look bad for no actual reason -- and then sometimes, it feels damn good to set that person straight: in public, in front of everyone else, and expose them for the lying airbag that they are.
And let me tell you, I congratulate Brian for doing that, because no doubt, it feels great. Is it professional? No, not really. But so what? Sometimes it's healthy to be human. :)
I'm sorry but this is not the mature way to assess the situation. At some point simple humility and civility has to rise above those 'Lord of the Flies' feelings you're describing. That guy brian attacked may be objectively wrong and a certified d-bag but that doesn't make what brian did in any way 'right'.
Have you ever worked with "customers".
Yes, with "customers", not customers
If no - believe me - there are a lot of ignorant, hateful, shameless, etc etc
people ("customers") who'll gladly bathe you in every kind of mud.
They think that if they had paid 1$ (whole dollar :D) - they become "kings of the universe"
You can imagine the following consequences...
And i totally understand GGG employee in this situation
(you can try to count, how many unreasonable and hateful things they had already read, and will read)
Remember, suffering is convenient.
That is why many people prefer it.
Happiness requires effort.
Normally I would resist commenting on a post like this, but for some reason this one just got to me. I checked your account, you have one character that is level 62, in Standard (I can only assume it's a dead Nemesis character since it has 1 total death). The other characters are level 1, level 4, and level 34.
Yet you're complaining on here about how the drops rates are bad, and how you've leveled "6-7 characters to 60 or higher without finding an Exalted Orb".
Constructive criticism is one thing. Telling flagrant lies on the forum to fit a false narrative is something else entirely.
Our support staff works tremendously hard, around the clock, to ensure that every player gets their concern answered. I sincerely doubt that you've been ignored by support in the three instances you claim you wrote to them.
Whatever personal issues you may have with the game aside, I think you have a hard time with the truth.
Hi, Brian.
As you are into checking accounts, would you care to look at mine.
Since the launch of OB 1 year and 1 week ago, I have, I think, 5100 hours on the 5 characters that still exist on my account. I think close to 4000 of those hours are post eternal orb introduction.
I don't trade, I kill beasties. My time in PoE is almost 100% killing beasties. I've found some nice gear, you'd expect that in over 5000 hours. I've found many exalts, probably around 100, I recall picking up 10 exalted orbs in a 14 day period once, but I can go weeks without seeing one (12-16 hours every day).
I've found maybe 50 divines, again with strange lucky spells where I find 5 in 5 days, on at least 2 occasions I've found 2 divines in 3 hours. But again, I can go weeks without seeing one.
So where am I going with this?
I have found, in those 5100 hours, ~4000 of which are post eternal introduction, and a lot of which were with high IIQ, exactly 1 one ONE UNO eternal orb. It dropped about 2000 hours back. I have a friend with 3000 hours who has also seen only 1.
Do you think this is good design?
Do you think it is justifiable that people are eternal-exalting items, dozens, hundreds of times in the playground of the rich, which requires nothing more than trade profiteering? The people doing this are unlikely to have found even 1 eternal orb and many of them, with their time actually killing monsters, are unlikely to ever find one.
I've been crafting (lol) this wand
for 11 months now.
The last 2 mods are eternaled with the one and only eternal orb I found.
I expect I might actually finish it in about 10 years time, playing 12-16 hours a day, if I'm lucky. That is, playing the way I do, killing beasties, not engaging in the intended trade sim which I feel diminishes the game, trivialises the game and shortens the longevity. Sadly, not taking the intended, by design, short cuts, gates a player like myself from what could be a decent crafting system and also gates me from challenging content due to maps requiring several times more currency than they can ever reward without trading.
What are your thoughts on the eternal orb?
I would really like to see what the response to this is.
Normally I would resist commenting on a post like this, but for some reason this one just got to me. I checked your account, you have one character that is level 62, in Standard (I can only assume it's a dead Nemesis character since it has 1 total death). The other characters are level 1, level 4, and level 34.
Yet you're complaining on here about how the drops rates are bad, and how you've leveled "6-7 characters to 60 or higher without finding an Exalted Orb".
Constructive criticism is one thing. Telling flagrant lies on the forum to fit a false narrative is something else entirely.
Our support staff works tremendously hard, around the clock, to ensure that every player gets their concern answered. I sincerely doubt that you've been ignored by support in the three instances you claim you wrote to them.
Whatever personal issues you may have with the game aside, I think you have a hard time with the truth.
Hi, Brian.
As you are into checking accounts, would you care to look at mine.
Since the launch of OB 1 year and 1 week ago, I have, I think, 5100 hours on the 5 characters that still exist on my account. I think close to 4000 of those hours are post eternal orb introduction.
I don't trade, I kill beasties. My time in PoE is almost 100% killing beasties. I've found some nice gear, you'd expect that in over 5000 hours. I've found many exalts, probably around 100, I recall picking up 10 exalted orbs in a 14 day period once, but I can go weeks without seeing one (12-16 hours every day).
I've found maybe 50 divines, again with strange lucky spells where I find 5 in 5 days, on at least 2 occasions I've found 2 divines in 3 hours. But again, I can go weeks without seeing one.
So where am I going with this?
I have found, in those 5100 hours, ~4000 of which are post eternal introduction, and a lot of which were with high IIQ, exactly 1 one ONE UNO eternal orb. It dropped about 2000 hours back. I have a friend with 3000 hours who has also seen only 1.
Do you think this is good design?
Do you think it is justifiable that people are eternal-exalting items, dozens, hundreds of times in the playground of the rich, which requires nothing more than trade profiteering? The people doing this are unlikely to have found even 1 eternal orb and many of them, with their time actually killing monsters, are unlikely to ever find one.
I've been crafting (lol) this wand
for 11 months now.
The last 2 mods are eternaled with the one and only eternal orb I found.
I expect I might actually finish it in about 10 years time, playing 12-16 hours a day, if I'm lucky. That is, playing the way I do, killing beasties, not engaging in the intended trade sim which I feel diminishes the game, trivialises the game and shortens the longevity. Sadly, not taking the intended, by design, short cuts, gates a player like myself from what could be a decent crafting system and also gates me from challenging content due to maps requiring several times more currency than they can ever reward without trading.
What are your thoughts on the eternal orb?
I would really like to see what the response to this is.
There won't be one, because try as they might, they won't have anything to come back and say that I'm lying.
Because this is the hard truth.
Casually casual.
Последняя редакция: TheAnuhart#4741. Время: 31 янв. 2014 г., 16:28:02