Constant computer crash

Hello,

When I play Path Of Exile, every 15/20 min, my computer crash, and i really don't know know what to do !

it happens only when i play PoE, I really don't know what I have to do because it's literally unplayable, I really need help.

(I already tried many things, but none worked)

Ps : sorry if my english is bad, i'm not english ^^

Up

nobody ? :/

it happen for me to i play necro build spectors have good pc i changed Unending Hunger jewel it helped get less crash now dont what is the issue some thing to do with frost spells

"

it happen for me to i play necro build spectors have good pc i changed Unending Hunger jewel it helped get less crash now dont what is the issue some thing to do with frost spells

THIS!!!

Playing summoner as well.

My guess, unending hunger (lots of stacks) + frost sentinels crashes the game.

I just did an alleyway map and crashed in each of the temple incursions. As soon as there are a lot of mobs and you get your soul eater stacks going, the game crashes. Tried this with almost max graphic settings and very basic graphic settings, same behavior.

My system:
Windows 10
GTX 1080 (up to date drivers)
32 GB RAM
i7-5820K

"

Thorkail написал:

nobody ? :/

(1) Please post your DXdiag report txt via pastebin.com url document, so we know your computer.

(2) Please describe the situation in more detail. "Crash" can mean a lot: BSOD, picture freeze with sound on repeat and you have to press the PCs Reset butten, Exception Error, Exception Error content, the computer restarts itself, etc etc.

(3) Please open the Windows Event Viewer. Every crash should be logged in some way. Please take a couple of screenshots and upload them to imgur. Or copy and paste it into a pastebin.com url document.

How To Use Event Viewer
eg (a) https://steamcommunity.com/app/387990/discussions/0/405692224241302769/

(b) YouTube How To Use Event Viewer
https://www.cyberlink.com/support/faq-content.do?id=10449

(c) https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/

(d) https://blogs.msdn.microsoft.com/calvin_hsia/2013/07/31/scan-the-windows-event-log-for-your-application-crashes-and-hangs/

Further, you can also look into Windows Reliability History and double check there for more information.

https://www.howtogeek.com/222730/how-to-find-out-why-your-windows-pc-crashed-or-froze/

(4) What troubleshooting did you do yourself?

No overclocking, driver and bios update, PackCheck ( https://www.pathofexile.com/forum/view-thread/18531 ) , tried the Steam and Standalone client, same behaviour? Deleted production_config.ini in My Documents/My Games/Path of Exile and ran POE in medium settings and full screen. I changed my gfx settings (eg enabled Vsync/GSync/Freesync). I have no background apps like Chrome, Torrent running. I don't use Macros or any other third party program interacting with POE. I went through my task manager to look for dubious programs running in the background like malware or a miner. Doublechecked my installed Firewall and Antivirus.

I have no problem playing other AAA titles?

Thx RPGnoobAnka,



2 : When I play PoE, sometimes, my computer totally shutdown, then automatically restart after 5 seconds.

3 :

https://imgur.com/HmXwIKJ

https://imgur.com/LVyJGgh

(sorry if it's not in english, i'm french :/ )


4 :

No overclocking

PackCheck : no problem with PackCheck

I've tried on steam and PoE launcher, same problem

I've also tried with only PoE launched, same problem

I don't have any malware, miner

I only have this problem with Path of Exile.

I get constant crash after latest patch.. glitterbox indtroduction.



What next steps should I try follow??

"

Thorkail написал:

3 :

https://imgur.com/LVyJGgh

Ok.

From the "General" Tab

The Crash Log says the Windows "Kernel". Googeling the Event Id, Google says:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows ( https://support.microsoft.com/en-gb/help/2028504/windows-kernel-event-id-41-error-the-system-has-rebooted-without-clean )

You can use the bottom Link (text in blue "More Information: Event log Online Help) to send this Event to Microsoft for Analysis.

Can you please go again into the Event Viewer, and take a Screenshot of the "Details" tab with all the information in it? You can adjust the divider - pull up the divider by making the bottom half (the Event Information) have more screen space, and the top half (the Event List) less space.

Further:

"

When I play PoE, sometimes, my computer totally shutdown, then automatically restart after 5 seconds.

So there is no frozen Screen with a sound loop. It just freezes. And then automatically restarts? You do not press the reset button on the PC?

For me the crashes (to desktop) disappeared after I changed my spectres from Frost Sentinels to Solar Guards.