Hard crashing PC locks up

Reminder to use the "--ex-crash-report" to send crash report data to GGG whenever you crash.

For Steam:

Goto Library->Path of Exile 2 properties by right-clicking the icon->General->Launch Option-> Add --ex-crash-report
to the box.



For Standalone client:

Right the desktop shortcut->Properties->In the target field add --ex-crash-report

The game still keeps on crashing for many...

There is also the fact that Microsoft have not backed GGG's claim of working with Microsoft to find a better long term solution. They had made an announcement for the case with the Ubisoft, but not with the GGG... So GGG's claim that they are working with Microsoft is suspicious.

So once again I'm bumping with these questions, in hopes that maybe they will get answered by GGG's official staff:

1) What went wrong?

2) What you are doing to fix it?

3) What possible causes have you eliminated as the source of the problem?

4) What triggers have you discovered that starts the resource hog loop other than "zone change"? (This one is really important because it allows players to create workarounds)

5) What is your estimated time of fix?

6) How did this sort of bug managed to avoid detection in your testing period?

7) What you will be doing to compensate players that have been affected by this issue?

8) Whether refunds would be made available for those that are no longer interested in playing the game?

To other paying customers like me who have spent their money on this faulty product:

As long as GGG is not interested in open communication our only other option is to increase the pressure and warn others by giving a negative review for Path of Exile 2 on Steam in a detailed and informative manner.