Hard crashing PC locks up

Same crashing issue. Couple times per gaming session (2 -3 hours)

ryzen 9 5900x
rtx 3060 ti gpu
4x16gb ddr4
2tb nvme disk
Windows 11, version 23H2
nvidia driver 572.60

Intel XEON1230 + AMD RX7600 +DX12 > PC SHUT DOWN

AMD Ryzen 9 7900 + AMD7600 + DX12 > PC SHUT DOWN

The Ryzen PC is awesome, 870E Board etc etc, not one problem with anything.

Its a shame what GGG does....

This game is broken....

"

lososnitunca#5738 написал:

I came back from a vacation that lasted 2.5 months
updated Windows, drivers, BIOS, the game via steam and..... it still reboots my computer after a few minutes))))))))

ps:
ryzen 7800x3d
rx6950xt
ddr5 32 gb
psu 850w
win 11 last

tried to disable overclocking, reinstall windows for 10\11, to pray, etc..

pps: of cource also i tried to play other heavy games: (rdr2, cdc2, gow, cyberpunk)


)

UPD

installed old clean version of win11 (22h2)
and got hard pc reboot after changing location.
:<

"

secret_service86#3947 написал:

still no crashes for me after my changes, if someone wants maybe my dxdiag.txt or something from GGG maybe it can help?


IDK but after messing around with bios/cpu settings mostly setting stuff back to default as I mentioned in my previous post here I have now no crashes at all for 4 days straight, not a single time, other games worked and still work perfectly before I made these changes poe2 crashed all the time for me,

my specs again:

ryzen 7800x3d cpu
rtx 4060 ti gpu
2x16gb ddr5 6000 ram
1tb nvme disk
windows 11 23h2 with all cumulative latest updates for 23h2
nvidia driver 572.47

I forgot to mention in my last post that I also cleared cache and shader cache from both the game itself and windows own shader cache, then I set the nvidia shader cache to unlimited in the driver global settings, also I did not need to reinstall game or windows to fix crashes,


but is also worth mentioning that I force disabled automatic windows update and now i'm running windows 11 23h2 specifically with all the latest updates+cumulative update 23h2 for that version only, to avoid risk with 24h2 crashes for now, I even had to rollback once from 24h2 when it did auto update just to be safe, before I disabled the automatic updates,



I think that is all I can remember for now, and in my previous post there is more info about what I changed to fix crashes, if someone with similar system have crashes still maybe it's worth checking all these things out one by one, or copy my settings or something IDK, I will try now to send my dxdiag.txt somehow to GGG also maybe it helps :S


good luck !

I'm pretty sure i disabled the auto-update.
But for SOME reason windows downloaded the latest update.
Which means it adds the orange marks with applying those updates in the shut down menu!

How do I reverse that or do a roll back if it starts the updating without my consent ?

Like many of you, I stopped playing the game due to the crashes, scared of damaging my computer.

After reading all different alternatives posted here, I decided to try the game again. Just in case, I used Lasso to set CPU affinity as many of you suggested and...

After 6, 7 hours of gameplay I think I can say that the problem is gone :) (fingers crossed).

Finally I can play the game!!!

My specs:


- AMD Ryzen 7 7800X3D
- MSI X670E Gaming Plus
- 64 GB DDR5
- NVIDIA GeForce RTX 4060 Ti
- Windows 11 Pro 24H2 26100.3323

bump....



day 98 not being able to play poe2



any update on the hardlockups are we still getting them im still scared to play with my brand new pc... lost my old 1 alrdy


and yes ive im og in this post ive been here sense day1

done it all - jw if anything been done yet


new pc --- Ryzen 7800x3d 64gig ram windows 24h2 RTX4080

old pc --- i7-1200KF 32gig ram windows 10 RTX 3070 <hard locked about 25 times) wont boot after 25th xdd

and yes idc it was old pc --- i care more if they fix there damn game its so good i cant go without it

very fun fact:

to check if everything is ok with my computer i tested almost all modern games and now i have two games on pc with this problem:

1) path of exile 2
2) and........... diablo iv!
its sounds like a joke, but its true.
the same problem - d4 is hardreseting my pc, with exactly the same symptoms
maybe somebody with this case can confirm it?)


PS:
GGG, please dont ban me, its not a promo of diablo iv, this game is boring, hate it)

"

cursorTarget#1174 написал:

"

Delay#5504 написал:

I don't need to because hardware isn't the issue here, Your just assuming it is. Minimum Requirements are posted all over, people are hitting that minimum requirement and still having issues even if it was hardware take a look at the root cause.

"

Delay#5504 написал:

What are your qualifications sir to make a statement that modern computers are supposed to run/work at 100% load? The truth is It can run a load at 100% but not at prolonged times, and im willing to bet millions of dollars against you just to prove your statements wrong.

This statement is wrong. Where is your proof.

Oh how the tables turned with the DEVS ACKNOWLEDGING THE CRASH ISSUES.
I JUST WANT TO SPITE YOU. I can play monster hunter wilds which is a more graphically demanding game.

Your PC PATCH Manufacturer notes were nonsense. Your credibility is ruined.
Look at the GGG Response.. so its the players PC Builds faults right?

Didn't i tell you it was the software [Removed by Support]
--------------------------------------------------------------------------
“Fixing Crashes and Performance Issues:
Crashes have been a major area of focus for the development team since launch. We have fixed hundreds of different crashes, but there are still more to find.

On the server side of things, we have reduced the number of crashes significantly. They should be very rare now.

The client side of things has been a lot harder to deal with. For the most part, crashes in gameplay code have been addressed, but there are some much harder engine crashes that we have yet to find.

The worst of these is a full system freeze that has occurred since Windows 11's
24H2 update. We still don't know exactly what caused this problem, but we have deployed a workaround that seems to be preventing the freeze. We are working with Microsoft to find a better long term solution.

The remaining crashes are happening inside the GPU driver, known as "Device removed" errors. We have added a command line switch "--ex-crash-report" which adds extra logging to help us debug this issue at the cost of a small amount of performance. (Once you have crashed a couple of times with this option enabled, you can disable it again, we will have enough reports).

We are working with nVidia to try and come up with a fix for this issue.
Switching to Vulkan seems to reduce the number of crashes significantly for some users, so we would suggest trying that if you are crashing often.

"

CpTTryHard#0353 написал:

bump....



day 98 not being able to play poe2



any update on the hardlockups are we still getting them im still scared to play with my brand new pc... lost my old 1 alrdy


and yes ive im og in this post ive been here sense day1

done it all - jw if anything been done yet


new pc --- Ryzen 7800x3d 64gig ram windows 24h2 RTX4080

old pc --- i7-1200KF 32gig ram windows 10 RTX 3070 <hard locked about 25 times) wont boot after 25th xdd

and yes idc it was old pc --- i care more if they fix there damn game its so good i cant go without it

you said you did all and is still in windows 24h2, not sure if troll or what

"

Delay#5504 написал:

"

cursorTarget#1174 написал:

"

Delay#5504 написал:

I don't need to because hardware isn't the issue here, Your just assuming it is. Minimum Requirements are posted all over, people are hitting that minimum requirement and still having issues even if it was hardware take a look at the root cause.

"

Delay#5504 написал:

What are your qualifications sir to make a statement that modern computers are supposed to run/work at 100% load? The truth is It can run a load at 100% but not at prolonged times, and im willing to bet millions of dollars against you just to prove your statements wrong.

This statement is wrong. Where is your proof.

Oh how the tables turned with the DEVS ACKNOWLEDGING THE CRASH ISSUES.
I JUST WANT TO SPITE YOU. I can play monster hunter wilds which is a more graphically demanding game.

Your PC PATCH Manufacturer notes were nonsense. Your credibility is ruined.
Look at the GGG Response.. so its the players PC Builds faults right?

Didn't i tell you it was the software [Removed by Support]

[Removed by Support]

As for the actual topic on hand, I still have issues on both 23H2 and Linux. It's gotten better but definitely isn't fixed yet. I haven't played for weeks now and will give it a try when 0.2.0 drops. Fingers crossed.