POE 2 Complete PC Freeze while loading screen

hey guys I was having the game freeze and close almost every 15 minutes... both on windows 11 and linux...

disabling SMT on BIOS solved the issue for me, now I will check if I can disable just for the game... but do try this at least to isolate the problem for you...

I stopped playing back in January due to these issues,
but seen a few posts and gave it a try

9800x3d cpu & fully up to date drivers for 4080 super, most recently windows 11 24h2 update.

Stability and performance seems fine and no issues with temperatures but big spike on loaded screens (upto 80c).

Will keep an eye on it in next few days as I play but seems playable

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xweyn#6388 написал:

GGG think there is no problem because this post was inactive for some month
but its just ppl go away and play other games

GGG wake up plz
i just read somthing about crash while playing in party
and all time i crashed was playing in coop

i'm sure at 10000% its code optimisation
but just in case, if some user playing all time solo here :D?

They're not going to fix this. They're going to weather the bad press they get from people who have this issue, wait until they all leave, and then carry on like they don't have a problem.

Absolute garbage company.

I play for more than a thousand hours now, and I still have crash on POE2, post all data for GGG, but no answers.

Mainly it crash either pathofexile.exe, ntdll.dll, driver nv or dx...

what i notice crash occur when a map is complex (with more thaan 2 optionnal encounter or when there is some zone change ....

Here is the solution and I hope thread can be closed :)

Issue is that certain models of SSD disks (those without DRAM) use incorrect size of system memory to cache data via HMB (they use too much). This was triggered by 24H2 update.

It is said that this happens with WD drives, but I had same issue with PNY.

There are two solutions:

1. Update firmware of SSD. Patch was done few months ago.


2. Disable HMB (or set it to 64MB) via registry:

Open REGEDIT.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorPort.
Create a subkey named HmbAllocationPolicy (if it doesn't exist).
Set the DWORD value for this key to 0 (disable HMB) or 2 (64 MB).
Restart your computer.

Issue didnt happen for me again after firmware update. It's been a month.
Hope this helps.

guys i think i finally fixed my loading screen crashing to desktop problems with POE2 and some other scenarios

so i bought my computer in march 2024 ( i7 14700k + 4070 ti super, msi pro z790 p) , 14th gen intel core were kinda new at that moment, and i didnt know but there was a lot of issues with motherboards default setting being too high for these 13th 14th gen cores causing the symptomatic crashes i was experiencing lately . in May 2024 MSI made a BIOS update to adress these stability problems , i didnt know that until today . i checked my bios version which was wayyy overdue ( feb 2024 ) , basically i was 15 update late on the problem .

for all that time i never got any issue, the game was running good until early june, but i guess the last few patches inflated that problem with the cpu

so i just flashed my bios , booted and changed some settings to lower some cpu consuption

so far so good,poe2 is running Flawless now , lets see if it can stay like that


less noobish about stuffs everyday

hope it can help some of you guys