Data Breach Notification

Sounds like corporate espionage, glad to hear you figured it out and are straightforward with the issue. Its uncommon to see a company actually care.
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ooMyLittlePwnyOo#7106 написал:
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BruceAE#4780 написал:
Anyone who falls under GDPR can file a claim against GGG if they like.


Is there anything online where you can go and check if GGG have already self reported the breach as they are required by law to do, not much point reporting them if they've done things by the book and self reported, although I'm not sure if they actually have because it usually requires them notifying users individually their data was potentially breached, not sure forum posts count ?


They are required to inform users individually indeed, and there's no way to know if they self reported. The best thing to do is simply file a complaint with your local supervisory agency, and explain the situation and the impact.
Telling us they are reaching out to the compromised accounts and/or which accounts (steam vs poe since this wasn't even clear in the announcement) is too much to ask apparently. Now everyone gets to sit in suspense wondering if their account was part of the breach.
Dear GGG

As these Data that was leaked is classified under GDPR in Europe i would really like to know what you will do now immediately to inform the affected users?
I want to know if I am affected and I also want to know when we will be protected by 2FA. If Login IDs were leaked this means potentially more Brute force attacks will come to our unprotected accounts from your standalone loader or websites.

Sorry I'm a big fan and supporter but a simple sorry we fucked up is not going to cut it this time...
Not surprised, still waiting for stream credits to be transferred. GGG dropped the ball.
Genuinely surprised the game doesn't atleast have email 2fa.
Given the laws and rules under GDPR, when will we know what accounts were affected and leaked?

When will security be increased with 2FA?

I'm not asking if it will come in the future. I'm asking for a timeline for when we should expect this.

These are not extraordinary request. I believe they are very reasonable.

Please update us with a timeline for when we can expect this information.
I reported my account being compromised on 13th Dec 2024, the support@grindinggear.com group/team started the account recovery process on 28th Dec 2024. (I have not heard a single response after)

It is now 16th Jan 2025, my main account is still locked.

Devasting.
Too bad this scum is allowed to exist, I wish digital crimes would be taken more seriously like physical ones. This includes RMT, cause all those pathetic degens who pay scammers for loot is what enabling all the garbage in games in the first place.
What I'd like to know is why 2FA authentication is still not available in 2025... This option should be a bare minimum on any personal data storage for users/players.

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