Support Email Response Delays

I'm still waiting for them to check why I can't receive the verification email. They keep on asking details which I believe it's just to feel that you've been handled already. Waiting since December 6th, 2024. Wasted my $160 going to their pockets.

Got my money back after almost 3 months! Just wanted to let you guys know. 3 months! lol there’s serious work going on at their support.

Finally got the answer and the issue was resolved. Email was sent on 8th of December and the issue was resolved on 27th of February.

Still nothing, email was sent on 8th of december and the issue wasnt resolved since. Im losing my mind.

Upd: resolved.