Support Email Response Delays

I just sent something to support and then saw this. Loving the communication and openness from GGG. Path of Exile 2 seems to have been a huge hit , from my experience its a blast and absolutely addictive.
Still broken
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brandondimopoulos#7007 написал:
I just sent something to support and then saw this. Loving the communication and openness from GGG. Path of Exile 2 seems to have been a huge hit , from my experience its a blast and absolutely addictive.


You mean HUGE PROBLEM?
still cant login, get an unlock or any response from support since 06.12.2024 19:00 PM.
GG.
I'm still waiting from Nov 30th for any reply or fix to the problem, it's almost like they have quit answering anything. Makes me wonder if all their support quit
Последняя редакция: panther_nos#3105. Время: 13 дек. 2024 г., 21:21:03
Still awaiting response from December 2nd. Funny enough I got a first response within 12 hours of my inquiry and then absolutely nothing since then.

Very frustrating.
aaaaaaaa

Скрытый текст
:)
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CanHazName#2483 написал:
aaaaaaaa

Скрытый текст
:)


You can say that again, pal. I hope your problem gets resolved quickly.
LV 9999 Majin
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Dandycoffee#5259 написал:
I’ve been waiting 18 days for a response.
I contacted support before the POE2 launch, and now I’m locked out of playing the game on Steam. This is a complete joke at this point—WTF is going on? No communication, no interaction, no updates—absolutely nothing.
All I ever hear is how great POE support is and how quickly they respond, but now the excuse is that they’re overloaded. So what? I’ve been waiting 18 days for a response—that’s way beyond reasonable. NEVER in my entire life have I experienced something like this.
Conclusion is money wasted on POE2, time wasted waiting.


After 18 days of waiting they asked me to provide same info i've already provided and went silent again. This is a fucking joke
My email was changed incorrectly. What should I do? The game I changed cannot receive the verification code. Can I change it back

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