Support Email Response Delays

still waiting for a response going two weeks now. in regards to microtransactions. Any ETA for a response? Thanks, and keep up the good work!

I would just ask for the money back

I've been waiting for an answer for 14 days, I still haven't been helped and unfortunately I can't play poe2 because I don't have access to my old email, and yes, I even paid...

Pretty sure they won't get back to us until 2025. I chose to chargeback and get my refund.

I just want my pet....and my other drops fixed and all my stuff I already bought to actually appear that I am suppose to have. Here I am, 12 days later nothing. Wowsers, real fun.

Wrote my first E-Mail on Dec 8th, got a reply 2 days ago saying "We may be able to help you..." so I answered directly and now they continue ghosting me. Love the support of this GGG - payed 60$ to support you but you don't support us

Wrote on the 8th and haven't received a reply yet. :(

Finally got an email. Same generic message everyone else is getting. I replied but I'm not expecting much.

Seeing you guys that waited for WEEKS, to get a copy paste response, it only fills me with disbelief about GGG, I really hope they face the consequence of this AWFUL, WORST SUPPORT I've ever seen, I'm currently with a locked account, and my account has the Liberator of Wraeclast pack, just for you guys to know how angry I am with them, it's so infuriating to support a company and they simply punish you because they are stupid and don't have enough people to check on their mistakes, it's simply BAFFLING.