Customer Support Update

I feel bad for the situation you guys are in but at the same time...I'm still waiting since 20 december to get a resolution for the 4 fraudulent transactions made from my account.

This is what i wanted to hear 10/10 support

It would be nice if they were honest. I sent 5 e-mails, then another one and got a reply in 3 hours. After this I get ignored for weeks again.

Which queue? :)

It is nice to bring out a statement, but I don't see it align with what I've heard and seen.

Thank you for this post. Hoping it get resolved soon. Been waiting since 6th of december now

Thanks for the post been waiting since 7th Decemeber still no reply

Hey, thanks for the effort you guys are making
If you guys need help, let me know. I have experience in supporting

"

You deserve better customer service than we’ve been able to provide despite the best efforts from our team and for this we are sorry.

no need we understand.

"

steinamo#6835 написал:

I appreciate you guys have been busy, but this message still doesn't really say anything that "wow we're busy!" The game is broken and freezes constantly.

I've had 1 crash in 250h of gameplay, so you might need to check what's wrong on your end before bashing GGG.

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