POE 2 Complete PC Freeze while loading screen

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interbeing#5112 написал:

For what it's worth I was able to play on Linux Mint using DirectX12 without crashing or freezing. However when using Vulkan I did freeze. Performance seems comparable to Windows. I have encountered network based lag spikes but I'm pretty sure that has nothing to do with my hardware or network.

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snurrfint#5780 написал:

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interbeing#5112 написал:

For what it's worth I was able to play on Linux Mint using DirectX12 without crashing or freezing. However when using Vulkan I did freeze. Performance seems comparable to Windows. I have encountered network based lag spikes but I'm pretty sure that has nothing to do with my hardware or network.

So it did freeze. So the fixes don't work. Sigh. I doubt different renderers matters. That would have been figured out by now.

I will give it a try myself. But since you are still freezing I suspect the root cause of the crashes haven't been dealt with.

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interbeing#5112 написал:

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snurrfint#5780 написал:

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interbeing#5112 написал:

For what it's worth I was able to play on Linux Mint using DirectX12 without crashing or freezing. However when using Vulkan I did freeze. Performance seems comparable to Windows. I have encountered network based lag spikes but I'm pretty sure that has nothing to do with my hardware or network.

So it did freeze. So the fixes don't work. Sigh. I doubt different renderers matters. That would have been figured out by now.

I will give it a try myself. But since you are still freezing I suspect the root cause of the crashes haven't been dealt with.

ProtonDB PoE2: https://www.protondb.com/app/2694490

It looks like most who run PoE2 on Linux have to use DirectX12 rather than Vulkan. On Windows most seem to be using Vulkan. You might be right though. I haven't played long enough on Linux yet to say for certain whether the freezing is completely fixed.

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snurrfint#5780 написал:

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Bizzarrus#1403 написал:

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Mechakoopa#9191 написал:

The moment they found out this was destroying people's computers this should have been top priority for them, but this entire thread has a total of three staff replies...

I can guarantee you, from a trustworthy source, that this thread (as well as the other big thread about the same issue) are monitored by staff members much more than the number of staff replies would imply, and that this issue has been the top priority of the engine team since day one of the EA.

Can you ask your trustworthy source why they did not communicate with us then? Why not come out and tell us that this is top priority and that they are working night and day to fix it. Why did they remove the issue from the "known issues" page after deploying a fix that did not work for all players and systems? Why did they still claim in patches and other updates it was a windows 24h2 problem when this whole thread and the other one proves that it's not.

It's good if it indeed was a top priority. Its just strange not to let everyone know. I lost all hope and thought they had abandoned the issue for good a while back. Keeping my fingers crossed that the latest fix did solve it for good.

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Phoenixotica#6095 написал:

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snurrfint#5780 написал:

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Bizzarrus#1403 написал:

I can guarantee you, from a trustworthy source, that this thread (as well as the other big thread about the same issue) are monitored by staff members much more than the number of staff replies would imply, and that this issue has been the top priority of the engine team since day one of the EA.

Can you ask your trustworthy source why they did not communicate with us then? Why not come out and tell us that this is top priority and that they are working night and day to fix it. Why did they remove the issue from the "known issues" page after deploying a fix that did not work for all players and systems? Why did they still claim in patches and other updates it was a windows 24h2 problem when this whole thread and the other one proves that it's not.

It's good if it indeed was a top priority. Its just strange not to let everyone know. I lost all hope and thought they had abandoned the issue for good a while back. Keeping my fingers crossed that the latest fix did solve it for good.

I can answer that.

If you start "communicating" on an issue like this to the level people are demanding, then you'll see a playerbase believe that they're in charge of the development. They'll start dictating to the developers what they should and shouldn't do, not having looked at a single line of the code.

It's called "community management" for a reason. YOU manage the community. The community doesn't manage you. Just because they're not giving you the feedback you want doesn't mean they're not working on the solutions. It simply means that they need to keep the problem isolated to "in house" so they don't get distracted by a barrage of noise from people who, for the most part, aren't qualified to do the job.

Hope that helps.

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Phoenixotica#6095 написал:

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snurrfint#5780 написал:

I can answer that.

If you start "communicating" on an issue like this to the level people are demanding, then you'll see a playerbase believe that they're in charge of the development. They'll start dictating to the developers what they should and shouldn't do, not having looked at a single line of the code.

It's called "community management" for a reason. YOU manage the community. The community doesn't manage you. Just because they're not giving you the feedback you want doesn't mean they're not working on the solutions. It simply means that they need to keep the problem isolated to "in house" so they don't get distracted by a barrage of noise from people who, for the most part, aren't qualified to do the job.

Hope that helps.

The trustworthy source is you isn't it?

Anyway, Im sure GGG is happy they have ppl like you communicating on their behalf. Much better than communicating directly with the customers.

Also, now you ruined their strategy of keeping the community in the dark by giving absolutely 100% trustworthy information that they indeed have had this as their number 1 priority all the time, even after they took it down from the known issue.

Are you sure they wanted this strategy to be known?

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Phoenixotica#6095 написал:

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Phoenixotica#6095 написал:

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snurrfint#5780 написал:

I can answer that.

If you start "communicating" on an issue like this to the level people are demanding, then you'll see a playerbase believe that they're in charge of the development. They'll start dictating to the developers what they should and shouldn't do, not having looked at a single line of the code.

It's called "community management" for a reason. YOU manage the community. The community doesn't manage you. Just because they're not giving you the feedback you want doesn't mean they're not working on the solutions. It simply means that they need to keep the problem isolated to "in house" so they don't get distracted by a barrage of noise from people who, for the most part, aren't qualified to do the job.

Hope that helps.

The trustworthy source is you isn't it?

Anyway, Im sure GGG is happy they have ppl like you communicating on their behalf. Much better than communicating directly with the customers.

Also, now you ruined their strategy of keeping the community in the dark by giving absolutely 100% trustworthy information that they indeed have had this as their number 1 priority all the time, even after they took it down from the known issue.

Are you sure they wanted this strategy to be known?

Interesting take, but no...I'm not their "trusted source", but I've worked in an official capacity with the community in an MMO.

Additionally, you're conflating common sense with "a strategy", implying there's malicious intent. For this, you may want to find someone to talk to about these kinds of unverified fears.

However, putting all that aside, I'd like to remind you that you didn't "buy" a game. You contributed to the development of a beta test for a game that's going to be FTP later this year. This, alone, wipes away any thoughts of nefarious intent. It just doesn't make sense to deliberately put out a bad product for free when the only source of income is MTX.

At the end of the day, you're either working your hardest to rile people up to create discord and issues, or you're like me that puts in the truth that needs to be heard (read?). Even more to the point, if you don't like the state of the game, or the direction it's going...well, there's a solution for that. Trying to stir trouble on here just isn't that solution.