Customer Support Update

Well, I really thought GGG was an honest company that cared about its players, but it turns out they absolutely don’t care about us. We’ve been left alone with our problems, and no one even wants to try and fix the situation.

And the video is just absurd. "We didn’t think it through," "we were sure"—this sounds like kindergarten-level reasoning, not the mindset of a company that makes the best ARPGs in the world.

Is GGG’s management really so unqualified that they don’t even know the saying, "If you chase two rabbits, you will catch neither"?

Or did you just take the money now and decide that players’ dissatisfaction doesn’t matter? Money doesn’t stink, right?

At least look at the charts—POE2 is stagnating, and POE1 is already dead. What are you doing, GGG?

I still have my issues with GGG, At least they finally did something.,

I hope everyones tickets are answered soon.

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Smurfrixen#2607 написал:

Heck yeah, nice transparency. Only thing you are missing now, is that scamming is allowed, as a part of the game. I dislike the way of reacting to this, and i'm mindblown you guys are accepting it, and does not do anything about it, unless it's RMT.

Fix it, thanks.¨

525,000 tickets since nov 22, brought down to 75,000 as of jan. 19, 450,000 tickets finished in 58 days with an average of 7,758 tickets a day, 12 days since the post on jan 19th 12 times 7,758 is 93,103 of the 75,000 remaining. meaning everyone should have been taken care of 3 days ago. the math does not lie.

Let us back in we have waited more then a month for reporting hackers on a game we paid for and have been punished while the hackers go free.

Locked out on dec 14th no responses past the lock out. Give me what I paid for.

Hi GGG,

It's been a month since I last emailed support and still no updates.